Effective Date: 19th August 2025

 

At Plumbing Paramedics, we’re committed to respecting your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

 

Information We Collect

We may collect personal information such as:

Your name, email address, and phone number (when contacting us)

Service address details (for scheduling plumbing work)

Billing information (if you make a payment online)

Technical data like browser type and pages visited (via cookies and analytics tools)

 

How We Use Your Information

Your data helps us:

Respond to enquiries and provide plumbing services

Process payments securely

Improve website performance and user experience

Comply with legal requirements

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Sharing Your Information

We do not sell or rent your personal data. We may share information:

With trusted third-party providers who help us run our business (e.g. payment processors)

If required by law or to protect our rights

 

Cookies

Our site uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, although some features may not function properly.

 

Data Security

We take appropriate steps to safeguard your data using secure systems and regular monitoring.

 

Your Rights

You can:

Request a copy of the data we hold about you

Ask us to correct or delete your information

Withdraw consent for certain uses of your data

 

To make a request, please contact us at help@plumbingparamedics.co.uk

 

Contact Us

If you have any questions about this policy or your data, reach out at:

Email: help@plumbingparamedics.co.uk

Phone: 0754 782 8916